Al Baraka Islamic Bank Announces Strategic Partnership with Ahlan to Enhance Customer Experience
29 October 2024 (Manama, Kingdom of Bahrain): Al Baraka Islamic Bank, one of the leading Bahraini financial institutions in the field of Islamic banking, has recently announced a new partnership agreement with Ahlan, a Bahrain-based loyalty programme and delivery platform, aimed at providing exclusive cashback offers and special privileges for holders of Al Baraka Islamic Bank’s credit cards.
The signing ceremony took place at Al Baraka Islamic Bank's headquarters in Bahrain Bay, where Mr. Mazin Dhaif, Chief Retail Officer, signed on behalf of the Bank, while Mr. Faisal Rashid, Co-founder of Ahlan, represented the company, in the presence of several officials from both parties.
This partnership aims to offer financial incentives to credit card holders, enhancing their daily experience via the Ahlan platform, bringing convenience, and the value add of leveraging Al Baraka credit card in customer daily spend. Customers will benefit from a cashback offer of BD2 on every delivery order made through the app for a period of three months, provided the minimum order value is BD5. In addition, customers will receive a BD2 cashback on every pickup order made through the Al Baraka card for a duration of one month, also with a minimum order value of BD5.
Furthermore, 100 holders of the World Elite credit card will receive a complimentary one-year subscription to the "Ahlan Max" service, which offers unlimited free delivery from numerous restaurants, while an additional 500 one-month complimentary subscriptions will be available for lucky customers, based on their card utilization history.
On this occasion, Mr. Mazin Dhaif, Chief Retail Officer at Al Baraka Islamic Bank, stated: “We are delighted to announce this partnership with the Ahlan platform, which marks a new step towards enhancing the exceptional banking experience we offer our clients in the Kingdom of Bahrain. At Al Baraka Islamic Bank, we are committed to providing innovative services that improve our clients’ everyday lives, and this partnership presents a significant opportunity to enhance the customer experience. At Al Baraka Islamic Bank, we continuously look for differentiated opportunities that will elevate the customer experience to a new level height.”
For his part, Mr. Faisal Rashid, Co-founder of Ahlan, expressed his enthusiasm for this collaboration with Al Baraka Islamic Bank, commenting: “Our partnership with Al Baraka Islamic Bank reflects our shared commitment to delivering added value to our customers. At Ahlan, we believe that rewarding customer loyalty should be an integral part of their shopping experience, and we are dedicated to providing the best offers and privileges to our platform users.”
This partnership demonstrates Al Baraka Islamic Bank’s commitment to exploring innovative collaborations that enhance its services, while adhering to the principles of Islamic banking. Meanwhile, Ahlan aims to reward its members for their loyalty, providing a convenient and enjoyable experience for dining and online service requests. Both parties seek to maximise engagement and satisfaction among credit cardholders, especially in a highly competitive market.
It is worth mentioning that Ahlan, launched in 2021, is a Bahraini loyalty programme and delivery platform that rewards its customers for their loyalty with direct cashback through dining services within restaurants as well as takeout and delivery services. The platform has successfully attracted over 1,400 restaurants and stores, enabling it to serve more than 200,000 customers and offering rewards exceeding USD10 million in the form of cashback.
Customers interested in learning more about the offers and joining this exciting initiative can visit Al Baraka Islamic Bank’s website at www.albaraka.bh or contact customer service at 13300400. Additionally, the bank’s Instagram account provides updates on all offers and benefits.