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Al Baraka Islamic Bank Elevates Customer Experience with the Launch of AI-Powered Chatbot

Al Baraka Islamic Bank Elevates Customer Experience with the Launch of AI-Powered Chatbot

Al Baraka Islamic Bank (AIB) has recently announced the soft launch of its multi-lingual AI-chatbot powered by ChatGPT, a groundbreaking addition to the bank's digital transformation journey.

This comes in line with the bank's commitment to continuously enhance the customer experience journey, as the AI-powered chatbot aims to revolutionize the personal customer interactions through providing seamless and efficient support across a range of services with 24/7 accessibility to the chatbot services.

On this occasion, Mr. Eyad Alabbasi, Head of Digitalization and Card Center at Al Baraka Islamic Bank, stated: "Our AI-powered Chatbot represents a significant milestone in our digitalization efforts. This cutting-edge technology powered by ChatGPT promotes our dedication to providing unparalleled service and convenience to our valued customers. We believe this innovation will not only streamline customer interactions but also set a new standard for the banking industry."

Currently, AIB customers are able to interact with the soft version of the AI-powered chatbot through Al Baraka Islamic Bank’s website and official Instagram account.

For any further information, kindly visit our website at or call us at 13300400.

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